EOS Health, the famend health chain, gives a wide selection of tailor-made exercise experiences, tailor-made to the various wants of its members. Nonetheless, life’s trajectory can typically necessitate a change in our health routines, prompting us to rethink our gymnasium memberships. If you end up in a state of affairs the place you’ll want to cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, making certain a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and circumstances outlined in your membership settlement. EOS Health sometimes requires members to supply a 30-day written discover previous to the specified cancellation date. This discover could be submitted through mail, fax, or in individual at your private home membership. The discover ought to clearly state your intention to cancel your membership, alongside along with your title, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been obtained and processed by EOS Health, your membership can be terminated as of the desired date. You will need to notice that any excellent dues or charges should be settled earlier than your cancellation is full. To make sure a clean transition, it’s advisable to contact your private home membership immediately and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, you could wish to contemplate freezing your membership as an alternative of canceling it outright, permitting you to renew your health journey at a extra opportune time with out dropping your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to grasp the phrases and circumstances of your contract. Most contracts embrace necessary particulars like:
1. Contract Size: Contracts sometimes have a specified length, reminiscent of 12 or 24 months. Terminating your membership prematurely might lead to an early termination payment.
Month-to-month Dues: Month-to-month dues fluctuate primarily based on the membership plan and placement. Understanding the quantity you are obligated to pay every month is crucial.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a selected location.
Fee Technique: Verifying the fee technique used in your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.
Visitor Privileges: Some contracts embrace visitor privileges, which let you carry further friends to the gymnasium. Understanding these privileges can impression your decision-making course of.
Private Coaching and Different Providers: In case you’ve bought further companies like private coaching or diet consultations, these might have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
Through Telephone
You’ll be able to immediately contact Eos Health’s buyer help by cellphone to provoke the cancellation course of. Listed here are the steps to observe:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, reminiscent of your title, account quantity, or contact info.
- Comply with the directions offered by the customer support consultant.
Through E-mail
Another choice for canceling your Eos Health membership is thru e-mail. Here is learn how to do it:
- Compose an e-mail to Eos Health’s buyer help group at: help@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private info, together with your full title, membership quantity, and make contact with particulars.
- State your request to cancel your membership and supply a purpose (non-compulsory).
- Submit the e-mail and watch for a response from the client help group.
In-Particular person
It’s also possible to go to your native Eos Health membership to cancel your membership in individual. Here is what to do:
- Go to the entrance desk and inform the employees that you just wish to cancel your membership.
- Fill out a membership cancellation kind or present your particulars to the employees.
- Return any membership belongings, reminiscent of key playing cards or tools, if relevant.
- Obtain affirmation of your cancellation and any essential documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you should submit a written cancellation letter to the gymnasium. This letter ought to embrace your full title, member quantity, gymnasium location, and the efficient date of your cancellation. You’ll be able to mail or fax this letter to the tackle or quantity offered under.
Cancellation Letter Format:
Your Identify
Your Handle
Your Telephone Quantity
Your E-mail Handle
Date
EOS Health
Handle of the gymnasium
Attn: Membership Division
Pricey Membership Division,
I’m writing to cancel my membership at EOS Health, situated at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the gymnasium.
Thanks in your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Technique | Handle/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you should present written discover to the gymnasium. This discover could be submitted in individual, by mail, or via the Eos Health web site. In case you select to submit your discover in individual, you possibly can go to any Eos Health location and communicate with a employees member. In case you select to submit your discover by mail, you possibly can ship it to the next tackle:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
In case you select to submit your discover on-line, you possibly can observe these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation kind and submit it.
After getting submitted your discover of cancellation, your membership can be canceled efficient the top of your present billing cycle. You’ll not be charged for any further months of membership. You should have entry to the gymnasium till the top of your present billing cycle.
Essential Notes
- Your discover of cancellation should be obtained by Eos Health at the least 30 days earlier than the top of your present billing cycle. In case your discover is obtained after this date, your membership won’t be canceled till the top of the next billing cycle.
- You might be required to pay a cancellation payment in case you cancel your membership earlier than the top of your contract time period. The cancellation payment is the same as one month’s membership dues.
- In case you have any excellent balances in your account, you can be required to pay them earlier than your membership could be canceled.
Attending a Membership Counseling Session
In case you want to cancel your Eos Health membership in individual, you possibly can schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will focus on the explanations in your cancellation and discover different choices to satisfy your health wants. The steps concerned on this course of embrace:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Talk about Cancellation Causes: Clearly state your causes for eager to cancel your membership.
- Discover Different Choices: The consultant might recommend different membership plans, class packages, or different choices that will higher fit your wants.
| Professionals of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Might require further effort and time to schedule and attend the session. |
| Likelihood to discover different choices that will meet your wants. | Might encounter gross sales pitches or stress to maintain your membership. |
It is necessary to notice that the supply of Membership Counseling Periods might fluctuate relying on the Eos Health location. Contact your native gymnasium to verify availability and schedule an appointment in case you select this cancellation technique.
Paying Any Excellent Charges
You will need to pay any excellent charges earlier than canceling your Eos Health membership. This contains any unpaid dues, late charges, or different fees. Failure to pay these charges might lead to further debt or injury to your credit score rating. You’ll be able to pay your excellent charges on-line, by cellphone, or in individual at your native Eos Health membership. The next desk outlines the fee choices obtainable to you:
| Fee Technique | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You’ll be able to then choose the fee technique you want to use and submit your fee. |
| Telephone | Name Eos Health customer support at (888) 367-3636 and supply your account info. A customer support consultant will be capable of course of your fee over the cellphone. |
| In Particular person | Go to your native Eos Health membership and communicate to a entrance desk employees member. They are going to be capable of course of your fee and give you a receipt. |
After getting paid your excellent charges, you possibly can then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Tools and Keycards
As soon as you have canceled your EOS Health membership, you may have to return any tools or keycards you’ve got in your possession. You are able to do this by following these steps:
Returning Tools
1. Clear and disinfect any tools you have used.
2. Pack the tools securely within the authentic packaging, if doable.
3. Convey the tools to the entrance desk of your EOS Health location.
4. Hand the tools to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Convey the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Please notice that EOS Health might cost you a payment if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Charge |
|---|---|
| Inside 30 days of cancellation | No payment |
| After 30 days of cancellation | $10 |
Confirming Cancellation
After getting submitted your cancellation request, EOS Health will ship you a affirmation e-mail. This e-mail will embrace your cancellation date and a cancellation quantity. Maintain this e-mail in your information.
Receiving Proof of Cancellation
| Technique | Easy methods to Get Proof |
|---|---|
| You’ll obtain a affirmation e-mail from EOS Health inside 24 hours of submitting your cancellation request. | |
| Telephone | Name EOS Health customer support at 1-866-313-8448. You’ll be requested to supply your account info and cancellation date. |
| In-Particular person | Go to your native EOS Health membership and communicate to a employees member. They are going to be capable of give you a written affirmation of your cancellation. |
Further Info
You will need to notice that EOS Health has a 30-day cancellation coverage. Because of this you should submit your cancellation request at the least 30 days earlier than your subsequent billing cycle as a way to keep away from being charged one other month’s membership payment. In case you cancel your membership after the 30-day deadline, you can be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally presents a 14-day money-back assure for brand spanking new members. In case you are not happy along with your membership, you possibly can cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you possibly can observe these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you’re logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Below the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will notice a “Cancel Membership” button. Click on on this button.
5. Comply with the directions on the display screen. You’ll be requested to verify that you just wish to cancel your membership. Comply with the directions on the display screen to finish the cancellation course of.
6. Obtain a affirmation e-mail. After getting accomplished the cancellation course of, you’ll obtain a affirmation e-mail from Eos Health.
Further Notes
– In case you have a month-to-month membership, your membership can be canceled on the finish of your present billing cycle.
– In case you have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the top of your present billing cycle.
– It’s also possible to cancel your Eos Health membership by visiting a neighborhood Eos Health membership.
– You could present your membership ID and a photograph ID to cancel your membership in individual.
| Cancellation Technique | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and photograph ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the top of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows a simple course of. Nonetheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or issues.
The cancellation course of could be initiated throughout the membership’s billing cycle. Nonetheless, you should submit your cancellation request earlier than the following billing date to stop any additional fees.
Cancellation Charges
Eos Health fees a cancellation payment of $10. This payment applies to all membership cancellations, whatever the membership sort or the rationale for cancellation.
Moreover, there could also be excellent charges or fees in your account. For instance, when you have used any private coaching companies or incurred late fee penalties, you have to to settle these fees earlier than your membership could be canceled.
10. In-Particular person Cancellation
Go to your private home membership and submit a written cancellation request to the entrance desk employees. Be certain that you present your full title, membership quantity, and signature on the cancellation kind.
As soon as your request is processed, you’ll obtain a affirmation e-mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation in your information.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation kind. Nonetheless, it might take a number of enterprise days for the cancellation to be absolutely processed.
Throughout this processing interval, you should still have entry to the Eos Health amenities. Nonetheless, it is essential to notice that you’ll not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
In case you determine to reactivate your Eos Health membership at a later date, you could achieve this by contacting the customer support division or visiting your private home membership.
Reactivating your membership might contain paying a brand new enrollment payment and signing a brand new membership settlement. The precise phrases and circumstances for reactivating your membership will rely upon the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
In case you’re seeking to cancel your EOS Health membership, there are a number of other ways to take action. You’ll be able to cancel on-line, by mail, or in individual at your native gymnasium. Listed here are a number of tips on learn how to cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Comply with the directions on the display screen to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embrace your title, tackle, cellphone quantity, and e-mail tackle.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next tackle:
EOS Health
Attn: Membership Providers
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Particular person:
1. Go to your native EOS Health gymnasium and communicate to a employees member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Folks Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as an alternative of canceling it?
Sure, you possibly can freeze your EOS Health membership for as much as 6 months. There’s a $10 payment to freeze your membership, and you have to to supply a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation payment for EOS Health?
There isn’t any cancellation payment for EOS Health in case you cancel throughout the first 30 days of your membership. After 30 days, there’s a $50 cancellation payment.
How lengthy does it take to cancel an EOS Health membership?
It sometimes takes 30 days to cancel an EOS Health membership. Nonetheless, in case you cancel on-line or by mail, the cancellation course of might take longer.
