Are you able to say goodbye to your EOS Health membership? Whether or not you are transferring, altering your health routine, or just now not want the companies, canceling your membership could be a simple course of. On this complete information, we are going to stroll you thru the steps concerned in canceling your EOS Health membership, making certain a easy and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership straight. You are able to do this both by visiting the membership in particular person or by calling their customer support line. Once you contact the membership, be ready to supply your membership quantity and account data. The membership workers will then provoke the cancellation course of and give you the required directions.
Upon getting initiated the cancellation course of, you have to to finish a cancellation type. This manner will sometimes require you to supply your private data, membership particulars, and the rationale for canceling. It is essential to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some circumstances, chances are you’ll want to supply further documentation, reminiscent of a letter out of your physician in case you are canceling attributable to a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is a simple course of, however it’s important to grasp the cancellation coverage to keep away from any potential charges or problems. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you need to submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your identify, membership quantity, the date you want to cancel, and your signature. It is essential to notice that verbal or telephone cancellations usually are not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means that your membership will stay lively and you’ll proceed to be charged till the tip of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health fees a $50 cancellation charge for all memberships. This charge should be paid on the time you submit your written discover. Nonetheless, in case you are cancelling your membership attributable to sure circumstances, reminiscent of a everlasting transfer or a medical situation, chances are you’ll be eligible for a charge waiver. You’ll need to supply documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t provide refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Price | Quantity |
|---|---|
| Cancellation Price | $50 |
Contacting Buyer Service
Eos Health offers a number of methods for members to get in contact with customer support. You may select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
- Ship an e mail to membership@eosfitness.com. Whereas emails usually are not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Reside Chat
- For speedy help, entry the Eos Health reside chat function by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant shall be accessible to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and converse to a workers member on the entrance desk. They are going to be capable to help you along with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| E-mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Reside Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an E-mail
In case you choose to speak through e mail, you may cancel your membership by sending a request to EOS Health’s customer support staff. Embrace the next data in your e mail:
- Your full identify
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you want to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your e mail, please present an in depth clarification of your causes for canceling your membership. This can assist EOS Health enhance their companies and guarantee a easy transition for departing members.
Here’s a desk summarizing the knowledge to incorporate in your e mail:
| Info | Motive |
|---|---|
| Full identify | To determine your account |
| Membership quantity | To seek out your particular membership |
| Location | To make sure the right membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a particular finish date to your membership |
| Motive for cancellation | To supply suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you may name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you converse with shall be ready that can assist you cancel your membership over the telephone. You’ll need to supply your account quantity and private data throughout this name.
Listed here are some further ideas for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private data prepared earlier than you name.
- Be ready to supply a cause for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e mail as soon as your membership has been canceled.
| Motive for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a replica of the dying certificates |
| Membership transferal to a different well being membership | Requires a letter from the third occasion |
| Short-term incapacity lasting greater than 60 days | Requires a health care provider’s be aware |
| Army deployment or transfer | Requires a replica of legitimate army orders and proof of deal with change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line through Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Observe these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Sign up to your account utilizing your username and password.
- Hover over your identify within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll all the way down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the rationale for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to verify your cancellation.
- You’ll obtain a affirmation e mail with particulars about your cancellation.
Necessary Notes:
- On-line cancellation is barely accessible for month-to-month memberships. Annual memberships should be canceled in particular person or by telephone.
- Cancellations should be submitted at the very least 30 days earlier than the following billing cycle to keep away from being charged for an extra month.
- Any excellent steadiness or charges should be paid earlier than the membership could be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Middle
Visiting the health heart in particular person is a simple and direct methodology to terminate your EOS Health membership. This is a complete information to make sure a easy cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health heart’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Method the entrance desk and request a membership cancellation type. Fill out the shape along with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished type to the entrance desk workers for processing. They are going to confirm your identification and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the workers to make sure your cancellation request has been processed. They are going to give you a affirmation or receipt to your data.
6. Return Membership Card
Return your bodily membership card to the health heart workers upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you have any unused funds or pay as you go charges, chances are you’ll be eligible for a refund. Examine with the entrance desk workers concerning the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought of non-refundable |
Dealing with Early Termination Charges
In case you cancel your Eos Health membership earlier than the tip of your contract time period, chances are you’ll be required to pay an early termination charge (ETF). The ETF is often a flat charge or a share of your remaining membership steadiness.
- Evaluate your membership contract. The ETF shall be outlined in your membership contract. Make sure you learn the contract fastidiously to grasp the phrases and circumstances of cancellation.
- Contact your fitness center. Upon getting reviewed your contract, contact your fitness center to inquire concerning the ETF. The workers can give you particular details about the charge and the method for canceling your membership.
- Negotiate the charge. In some circumstances, you might be able to negotiate a decrease ETF. Be ready to elucidate your causes for canceling your membership and supply documentation if needed.
- Pay the charge. Upon getting negotiated the ETF, you have to to pay the charge in full. You may sometimes pay the charge on the fitness center or on-line.
- Cancel your membership. Upon getting paid the ETF, your membership shall be canceled. Make sure you get a affirmation e mail or letter from the fitness center.
- Return your key tag or entry card. Once you cancel your membership, you have to to return your key tag or entry card to the fitness center.
- Cancel your auto-renew. When you have signed up for auto-renew, make sure to cancel it. This can stop your membership from being renewed after it expires.
- Get a refund. When you have paid for any unused companies, chances are you’ll be eligible for a refund. Contact your fitness center to inquire concerning the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
Upon getting submitted your cancellation request, you’ll obtain a affirmation e mail or textual content message from Eos Health. This e mail or textual content message will comprise your cancellation particulars, together with the date your membership shall be canceled.
You will need to maintain this affirmation e mail or textual content message to your data. When you have any questions on your cancellation, you may contact Eos Health customer support with the knowledge supplied within the affirmation e mail or textual content message.
What to do if you happen to do not obtain a affirmation e mail or textual content message
If you don’t obtain a affirmation e mail or textual content message inside 24 hours of submitting your cancellation request, you need to contact Eos Health customer support. You may attain customer support by telephone at (800) 453-3673 or by e mail at assist@eosfitness.com.
| Contact Technique | Contact Info |
|---|---|
| Telephone | (800) 453-3673 |
| assist@eosfitness.com |
Examine Your Contract
Fastidiously assessment the phrases and circumstances of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support through telephone, e mail, or in-person at your native fitness center. Politely inform them of your intention to cancel your membership and inquire concerning the needed steps.
Submit a Written Cancellation Request
Some gyms might require you to submit a written cancellation request. Obtain the cancellation type from Eos Health’s web site or request one at your native fitness center. Fill out the shape precisely and submit it to the designated deal with.
Observe Up
Upon getting initiated the cancellation course of, comply with up with Eos Health to verify that your request has been acquired and is being processed. This can assist stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, chances are you’ll be responsible for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Automated Funds
When you have arrange computerized funds to your Eos Health membership, make sure to cancel them as effectively. Contact your financial institution or fee supplier to cease recurring funds.
Return Gear
When you have rented any gear from Eos Health, return it to the fitness center earlier than your membership is canceled. Failure to take action might end in further fees.
Request a Refund
When you have paid for membership charges upfront, inquire about the potential for receiving a refund for the unused portion. The refund coverage might range relying on the fitness center’s cancellation coverage.
Think about Freezing Your Membership
If you’re uncertain about canceling your membership completely, contemplate freezing it as a substitute. This feature means that you can pause your membership for a specified interval, reminiscent of throughout a trip or work journey.
Extra Suggestions
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, all the time cancel your membership in writing or by contacting customer support. Verbal cancellations is probably not thought of legitimate.
Negotiate a Settlement
In case you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. This can assist guarantee a easy and constructive expertise.
Think about the Cancellation Date
Request your membership cancellation to take impact on a particular date. This can enable you to keep away from any confusion or overlap with future billing cycles.
Hold a Report of Your Cancellation
Retain a replica of any written cancellation request, emails, or telephone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
In case you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These companies can help with the cancellation, usually for a charge.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies relating to refunds for unused time or initiation charges.
Examine for Membership Reductions
In case you resolve to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions that could be accessible for returning members.
Think about Referrals
As a token of appreciation to your membership, contemplate referring associates or household to Eos Health earlier than canceling. This will profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, preserve a constructive relationship with Eos Health. This could improve your expertise if you happen to ever resolve to rejoin sooner or later.
Learn how to Cancel EOS Health Membership
EOS Health is a series of health facilities that supply varied membership plans. If you have to cancel your EOS Health membership, listed below are the steps to comply with:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll all the way down to the underside of the web page and click on on the “Cancel Membership” button.
- Observe the prompts to finish the cancellation course of. You’ll need to supply your cause for canceling and ensure your cancellation request.
Upon getting accomplished these steps, your EOS Health membership shall be canceled. You’ll obtain a affirmation e mail from EOS Health to verify your cancellation.
